Dear 8v users:
We have recently discovered that criminals have used the name of “8V” to send users phishing emails with false content. The emails usually contain suspicious links and incorrect customer service email addresses, which pose serious security risks. To protect the security of your account and funds, please pay attention to the following matters:
1. Beware of phishing emails
-If you receive any email or notification claiming to be from “8V”, please be vigilant and be sure to verify the sender address and email content.
-Do not click or download any links or attachments in the email, and do not reply to provide any sensitive information such as account numbers and passwords.
2. Official Information Channels
-All 8V announcements, activities and content updates are only released through official channels, so please be sure to carefully identify them.
-If you have any questions, please be sure to contact us through the 8V official customer service channel, and do not reply or communicate through suspicious information in the email.
3. Security Protection Recommendations
-Change your login password regularly and enable two-factor authentication (2FA).
– If you find any abnormal login or fund movement, please contact the official customer service immediately and suspend related operations.
We attach great importance to the security of your account and funds. Thank you for your cooperation and understanding. If you have any questions or need help, please feel free to contact 8V official channels.
8V Team
May 24, 2025
