Service Agreement
Service Agreement
8V and its affiliates (hereinafter referred to as “8V Website” or “8V”) operates https://8v.com and mobile applications (hereinafter referred to as “platform” or “8V APP”) in which provides users with transactions and digital currency services. The affiliates refer to those that directly or indirectly manage EIGHT V TECHNOLOGY LTD through the third parties, or are under control. If you register as a user of 8V, you agree to accept this agreement and all policies published by the platform and website (hereinafter referred to as the “Agreement”). If you do not accept the following agreement, please stop to register, stop to access the website, and/or stop to use the services, products or content of the platform.
Chapter 1 Agreement and Amendment
1.1 You declare that you are at least 18 years old and have full capacity for civil conduct as required by law, and have not been deprived of the rights to use our services. If you do not meet the above conditions, please do not register our website or platform, otherwise 8V reserves the right to suspend or terminate your account at any time.
1.2 The agreement is not prohibited by the laws and regulations of countries or regions that you belong to, or where you live, or business activities is conducted, or tax jurisdiction over you. If you do not meet the aforementioned conditions, you should terminate the registration or stop using the platform services.
1.3 As you follow the steps on the platform to complete the registration procedures or related services, which means that you fully understand and accept the agreement (including amendments made and published on the platform). This agreement includes all the rules that have been published or may be published in the future by this platform. All the rules that have been published or may be published in the future constitute an inseparable part of this agreement, and have the same legal effect.
1.4 The platform reserves the right to modify this agreement from time to time as needed, or modify the rules in accordance with this agreement and publish them in the platform without notifying you. You should pay attention to the changes in this agreement and rules from time to time. If you continue to use the services after the announcement of the changes, it will be deemed that you have fully read, understood and accepted the amendments and the rules of the platform.
1.5 Accepting this agreement or operating your account in accordance with this agreement and the relevant rules and instructions of the platform (whether operated in person or by others) to access the relevant services of this platform, it will be deemed that this agreement has legal effect between you and 8V. This agreement does not involve in legal relationships or legal disputes (if any) between you and other users of this platform due to network services or transactions.
1.6 You agree that 8V can terminate your access to the platform and account by issuing a notice, including but not limited to the following rights: restrict, suspend or terminate the service and user account, prohibit access to the platform and its content, services and tools, delay or Delete content, take technical and legal measures to remove users from infringing or violating this agreement and platform policies, and any further measures to make up for any loss or damage caused, once we determine by ourselves that you may violate any laws, regulations, and third-party’s rights, or any content of this agreement or platform policy. 8V is not responsible for any loss or damage caused to you or any third party due to the practice of the rights under this clause.
Chapter 2 Rights and Obligations
2.1 8V provides you with digital asset trading services. This platform does not act as a buyer or seller for the trading services, and does not provide any foreign currency for deposit and withdrawal related services.
2.1.1 You have the right to browse the real-time digital currency market and transaction information on the platform, and the right to submit digital currency transaction request and complete it through the platform.
2.1.2 You have the right to view the information under your account on the platform, and to use the features provided by the platform.
2.1.3 You have the right to participate in website activities organized by the platform in accordance with the rules published by the platform, as well as services that the platform promises to provide with.
2.2 You understand and agree that the platform can adjust the service content, service types and service forms at any time according to the actual situation. This platform is not responsible for any negative impact or loss caused by platform adjustments to you or any third party.
2.3 Depending on your country/region, you may not be able to use all the features of this website or platform. We reserve the right to suspend the provision of certain services to users in specific countries, but ensure that we comply with laws and regulations (based on where you live and/or where you are when you visit this website) regarding the use of website/platform services.
2.4 In order to access and use our services, you must create an account with 8V. You agree:
(1) Provide accurate, up-to-date and complete information when creating an account;
(2) Maintain and update your account information to make it accurate, complete and up-to-date;
(3) Maintain the security and confidentiality of your login credentials, and restrict access to your account and computer;
(4) If you find or suspect any security vulnerabilities related to the platform, you should notify 8V immediately;
(5) Responsible for all activities that occur under your account, and bear all risks of unauthorized access;
2.5 In order to provide you with services, the platform may use your user personal information, non-personal information and information provided by third parties (hereinafter referred to as “user information”). Once you register, log in, and use the services of this platform, you will be deemed to fully understand, agree and accept the use of user information, including but not limited to collection, statistics, analysis, etc.
2.6 You confirm that the your transaction in accordance with the service process is according to the clear instruction of the platform. You agree that the platform reserve the right to deal with the matters in accordance with this agreement and/or relevant documents and rules based on the instructions.
2.7 You are responsible for any disputes or losses caused by your failure to modify or confirm the transaction status in a timely manner or fail to submit the relevant application, and this platform does not assume any responsibility.
Chapter 3 Risk Warning
3.1 Currency Loans and Margin Trading
3.1.1 8V launches currency loan service with margin trading services.
3.1.2 Your maximum loan amount is determined by the highest multiplier of loans.
3.1.3 8V provides risk management services for leveraged transactions with currency loans, and monitors super leverage accounts.
3.1.4 When you use super leverage trading, it is assumed that you authorize 8V to take the risk control of the operations such as lightening up your position on your behalf or even closing your position completely when your loan expires or when risks occur in your Super Margin Account, without bearing any responsibility.
3.1.5 When you use super leverage trading, you should abide by relevant national laws and ensure that the source of trading assets is legal and compliant. You must not use super leveraged transactions to engage in any behavior that violates the laws and regulations of the country or region where you belong, where you live, conduct business activities or other businesses, or have tax jurisdiction over you. Relevant illegal acts include but are not limited to money laundering.
3.1.6 When you use super leveraged transactions, you should fully recognize the risks of digital asset investment and the risks of super leveraged transactions with caution.
3.1.7 You agree that all investment performed in 8V represent your true investment intentions, and you unconditionally accept the potential risks and benefits brought about by investment decisions.
3.1.8 You understand that handling fees and other related fees may be incurred during currency loans and super leveraged transactions, and agree to pay corresponding fees in accordance with the requirements announced by the platform from time to time.
3.1.9 You agree that 8V reserves the right and authority to perform risk management such as lightening, liquidation, and automatic payment of the account when there is a risk in the super margin account without bearing any responsibility to you or any third party, and have you unconditionally accepted the final auction results.
3.1.10 8V reserves the right to suspend and terminate currency loans and super leveraged trading business. When necessary, the platform can suspend and terminate currency loans and super leveraged trading business at any time.
3.2 Perpetual Contracts
3.2.1 Digital assets have their own risks. The price of digital assets is easy to fluctuate, there is no limit on ups and downs, and it is traded 24 hours a day, 7 days a week, on a global scale. Its price is easily affected by various factors such as the control of market makers, global news events, national policies, market demand, etc. , The price may rise several times a day, or the price may fall by half within a day. Due to the high leverage of perpetual contracts, you may suffer a greater loss. Therefore, we strongly recommend that you participate in transactions within the risk range.
3.2.2 Under the influence of unexpected factors, such as system failures, network reasons, denial of service attacks (DDoS) and other hacking attacks, abnormal transactions, market interruptions, or other possible abnormal situations, we reserve the right to cancel the abnormalities according to the actual situation. Transaction results, and roll back all transactions in a certain period of time, without any responsibility to you or any third party.
3.2.3 We strictly prohibit any improper trading behavior. We reserve the right to warn against all unethical behaviors such as price manipulation and influence on the trading system, and when necessary, we shall use restrictions on trading, suspension of trading, cancellation of transactions, reverse cancellation of completed transactions, freezing of accounts, and rollback periods when necessary to eliminate adverse effects without having to bear any responsibility to you or any third party.
3.2.4 When your position margin cannot meet the requirements of the platform, you will be forced to close your position. If the price fluctuates drastically and the system still incurs a loss after using all risk control methods, we reserve the right to recover the loss from you.
3.2.5 When the number of your positions or the number of orders is too large, and we believe that it may cause serious risks to the system and other users, you understand and agree that we reserve the right to require you to take risk control measures such as order cancellation and liquidation. In addition, when we deem it necessary, we reserve the right to use measures such as limiting the total number of positions, limiting the total number of orders, restricting open positions, canceling orders, or forcibly closing positions on individual accounts for risk control without having to impose any responsibility on you or any third parties.
Chapter 4 Transaction Management and Fees
4.1 This platform will provide services for your transactions, and will charge necessary service or management fees in accordance with relevant documents, agreements and/or rules and instructions of the platform. For details, please refer to platform related documents, rules and instructions of the agreement. The abovementioned content is hereby incorporated into the agreement and may be revised from time to time. You agree that this platform reserves the right to adjust specific matters such as the type or amount of the aforementioned services or management fees from time to time and make announcements and modifications in accordance with this agreement and relevant rules. If you continue to accept the services of this platform, you will be deemed to agree to the updated terms.
Chapter 5 Change, Interruption or Termination of Services
5.1 Unless the platform terminates this agreement or you apply to terminate this agreement and the platform agrees, otherwise this agreement will remain valid. If you violate the agreement, relevant rules, any laws or regulations, or we suspect that you are involved in illegal or improper behavior in the process of using our services, or at the request of government, the platform reserves the right to terminate the agreement, close your account or restrict your use of the platform without bearing any responsibility. However, the termination of the platform cannot exempt you from unfulfilled obligations under this agreement or other agreements generated on the platform.
5.2 If you find a third person has fraudulently used or misappropriated your user account and password, or any other unauthorized use, you should immediately notify the platform and request the platform to suspend related services. All liabilities, losses, damages, claims, expenses or expenses arising from or related to the use of your account (regardless of whether it is authorized or not) will be borne by you.
5.3 You agree that the platform has the right to change, interrupt or terminate some or all of the network services at any time, without prior notice to you, and without any liability to you or any third party.
5.4 You understand that the platform has to overhaul or maintain the platforms that provide network services (such as websites, mobile, etc.) or related device on a regular or irregular basis, if such circumstances cause network services to be interrupted within a reasonable time, the platform will issue notices as soon as possible, but it does not need to bear any loss, damage, compensation or liability arising therefrom.
5.5 This platform reserves the right to decide at its sole discretion to suspend or terminate the provision of all or part of the services under this agreement, remove or delete registration data, or take any remedial or temporary measures (including but not limited to cancel or withdraw transactions and freeze accounts), no notice is required, and no responsibility is required to you or any third party. Without affecting the generality of the aforementioned rights, we may exercise this right under the following circumstances:
(1) The platform believes that the personal information you provide is not authentic, valid or complete;
(2) When the platform finds or suspects that you have abnormal transactions, illegal transactions or unusual activities;
(3) The platform believes that your account is suspected of money laundering, cash out, pyramid schemes, fraudulent use, or other situations that the platform believes to be risky;
(4) This platform believes that you have violated this agreement;
(5) You fail to pay the corresponding service fee to the platform when using the paid network service;
(6) The platform finds that your account has been accessed without authorization, or your account is restricted by government, criminal or supervisory investigations or any pending litigation;
(7) Other situations in which this platform determines by its sole discretion to suspend, interrupt or terminate the provision of all or part of the services under this agreement and to remove or delete the registration data.
5.6 You agree that the suspension, interruption, termination of your account, or any other measures we take based on the foregoing statements, will not relieve you of your responsibility, and you shall still be liable for possible breach of contract as well as compensation for damages during your use of the platform services or any other responsibilities, and the platform can still keep your relevant information.
5.7 If your registered free network service account is not actually used for any consecutive 90 days, the platform reserves the right to delete the account and stop providing you with relevant network services.
Chapter 6 Terms of Use
6.1Account Information
(1) When you apply for platform services, you should provide accurate personal information in accordance with the relevant rules of the platform. If there is any change in your personal information, you should update it in time.
(2) You should not transfer or lend your account number and password to others for use. If you find that your account has been illegally used by others, you should notify the platform immediately. The platform does not assume any responsibility for the illegal use of accounts and passwords by others due to viruses, hacking or your negligence in custody.
6.2Service Operations
6.2.1 You should abide by laws, regulations, regulatory documents and policy requirements to ensure the legality of all digital currencies in your account. Unless permitted by law or written permission by this platform, you must not engage in the following behaviors during the use of the platform and related services:
(1) Use the services of the platform to conduct any behavior that may affect the normal operation of the website or mobile network;
(2) Use the network services provided by the platform to upload, display or disseminate any false, harassing, slanderous, abusive, intimidating, vulgar, obscene, violent, or any other information that violates laws and regulations, speech
(3) Use the platform service to conduct any behavior that is not conducive to the platform;
(4) Infringe upon the legal rights of third parties such as reputation rights, portrait rights, intellectual property rights, and trade secrets, or infringe anyone’s commercial interests;
(5) Induce other users to click on linked pages or share information. Use platform accounts and any functions, and third-party platforms for promotion without the written permission of the platform, or publish commercial advertisements that are not permitted by the platform;
(6) Making and publishing methods and tools related to the above behaviors, or operations or dissemination such methods and tools, regardless of whether these behaviors are for commercial purposes;
(7) Other behaviors that violate or may violate laws and regulations, infringe the rights of any third party, and interfere with operation of the platform.
6.2.2 You promise to abide by all the digital currency trading rules of the platform, including but not limited to:
(1) View transaction information
When you view the digital currency transaction information on the platform, you should carefully read all the content contained in the transaction information, including but not limited to digital currency prices, entrusted amounts, handling fees, buying or selling directions, and you fully accept that the transaction information. You can click the button for the transaction as you confirm all the contents contained in this agreement.
(2) Submit the entrustment
You can submit the entrustment after viewing the transaction information and confirming that it is correct. After you submit the transaction entrustment, you authorize the platform to act on your behalf for the corresponding transaction matching. The platform will complete the matching of transaction automatically when there is a transaction that meets your entrusted price without notifying you in advance.
(3) View transaction details
You can view the corresponding transaction history through transaction details to confirm your transaction history.
(4) Revoke/modify the entrustment
You have the right to revoke or modify the order at any time before the matching of the transaction has met.
6.3 The platform reserves the right to review and supervise your use of platform services (including but not limited to reviewing the content on the platform). If you violate any of the above regulations when using platform services, the platform reserves the right to request for correction, and the right to directly take all necessary measures (including but not limited to changing or deleting the content you posted, suspending or terminating your right to use network services) to lessen the impact of your behavior.
6.4 If the market price is within the range of your order, your order under 8V will be executed of the operation process. However, even if the market price is within your range when you place it or open it in other ways, we cannot guarantee that your order will be executed. If you place an order at 8V during a planned or unplanned shutdown of 8V, once we resume operations, we will handle it on a commercially reasonable efforts. 8V reserves the right to reject or cancel orders placed and/or orders not placed during the shutdown.
6.5 Orders may be subject to delays, difficulties and/or conditions beyond 8V’s control that affect the transmission or execution of orders, including but not limited to mechanical or electronic failures or congestion in market. 8V will not be liable for this.
Chapter 7 Intellectual Property
7.1 Unless otherwise specified, all content on the platform is the property of 8V and is protected by copyright, patents, trademarks and other applicable laws.
7.2 The 8V trademarks, product titles, service marks and company logos used on the platform is the property of 8V and respective owners. The software, applications, text, images, graphics, data, prices, transactions, charts, graphics, and audio-visual materials used on this website and platform belongs to 8V. The trademarks and content of the platform shall not be copied, reproduced, modified, reprinted, uploaded, posted, transmitted, captured, collected or distributed in any form or method, whether it is achieved automatically or manually.
7.3 It is strictly forbidden to use any content of the platform for any other purpose in any other website or network computer environment; any such unauthorized use may violate copyright, patent, trademark and any other applicable laws, and may result in criminal or civil penalties.
7.4 8V is a trademark of the platform, and no user or third party may use it without the written authorization of the platform.
7.5 8V supports intellectual property protection. If you wish to make a claim for the infringement of registered trademark or service mark, or if you wish to make a claim for your copyright, please send an email to hello@8v.com
Chapter 8 Privacy Protection
Once you register, log in, and use the services of the platform, it will be deemed that you fully understand, agree and accept the privacy agreement of the platform.
Chapter 9 Disclaimer
You understand that the platform allows you to use our services, provide you with related services, and enable you to buy, sell or store digital assets, which does not constitute and should not be construed by you as providing you with investment advice. This platform does not provide investment advice, tax advice, legal advice, or other professional advice. We do not recommend and/or support you to buy or sell digital assets and/or any investments. Before engaging in any trading or investment activities, you should consult a qualified professional.
The services we provide to you through 8V are provided strictly on the basis of “as is”, “if any” and “existing”. The company does not make representations or warranties regarding the accuracy, completeness, timeliness, non-infringement, marketability, and suitability of 8V or the information or services contained therein. Under no circumstances will the company be liable for any loss or damage caused by any decisions or actions taken by you or any other person due to the use of 8V and its services or the information contained therein. Regardless of whether the situation is due to: inaccurate or incomplete information, delays, interruptions, errors or omissions; or due to negligence or unexpected circumstances, the company’s information extraction, compilation, interpretation, calculation, reporting, or any loss or damage caused by delivery; or any loss or damage caused by the omission of the data contained in this platform or the products or services provided to users, regardless of whether the circumstances that caused such cases are in the company.
The company will not be liable for any direct, special, indirect, consequential or incidental damages or any other damages of any kind (including direct or indirect loss of profits) to the user or any other person (whether related to torts or contract), even if the company or any other relevant person has been informed of the possibility. This limitation of liability includes, but is not limited to, the transmission of any viruses that may infect user equipment, mechanical or electronic equipment or communication line failures, telephone or other interconnection issues, unauthorized access, theft, operator error, strikes or other labor issues, or any force majeure. The company cannot and will not guarantee that you can log in 8V continuously, uninterrupted or safely.
Chapter 10 Risk Warning
10.1 The digital currency market is new, unconfirmed, and may not grow;
10.2 Digital currencies are mainly used by speculators in large numbers, and are relatively less used in retail and commercial markets. Digital currency transactions is extremely risky in which 24/7 uninterrupted online transactions and no restrictions on fluctuations make the prices susceptible to large fluctuations due to government policies and other factors;
10.3 Due to the formulation or modification of laws by country, regulations and regulatory documents, digital currency transactions may be suspended or prohibited at any time;
10.4 Digital currency transactions are extremely risky. You understand that this investment may cause partial or total loss, so you should decide the amount of investment based on the degree of loss that you can bear. You understand that digital currency will generate derivative risks, so if you have any questions, it is recommended to seek the assistance of a financial advisor first. In addition to the risks mentioned above, there will also be unpredictable risks. You should carefully consider and use clear judgment to evaluate your financial situation and the above risks before making any decision to buy or sell digital currencies, and bear all the losses arising therefrom. This platform does not bear any responsibility for this matter.
Chapter 11 Breach of Contract
If you violate relevant laws, rules, regulations, third-party rights, any content under this agreement, or use all or part of the services provided by the platform, any claims, requirements, lawsuits, damages, losses, costs, or all expenses (including but not limited to reasonable attorney fees) are borne by you, and you agree to compensate this platform, defend this platform, and protect this platform from damage.
Chapter 12 Service of Notices
12.1 If the notice under this agreement is made by publicity, it will be deemed to have been served once it is publicized on this platform. In addition, other exclusive notices issued to you will be provided by the platform to email address you provided during registration, or message system in your personal account, or mobile phone after registration. Once sent, it will be deemed to have been delivered. Please pay close attention to your e-mail address, message system, and SMS messages in your mobile phone.
12.2 You agree that the platform can send relevant notifications or reminders to your e-mail address, message system and mobile phone; if you are unwilling to receive it, please proceed to corresponding set-ups. However, if you are unwilling to receive relevant notifications or reminders, you may not receive such notifications. You may not claim that the relevant notifications have not been delivered because you have not read this agreement.
Chapter 13 Disclosure to statutory bodies and recognized financial institutions
13.1 Under the following circumstances, we may share your personal data with law enforcement agencies, data protection agencies, government officials or other agencies:
13.1.1 According to the law;
13.1.2 Forced by subpoenas, court orders or other legal procedures;
13.1.3 We believe that the disclosure of information is necessary to prevent damage or financial loss;
13.1.4 Reporting of suspected violations requires disclosure;
13.1.5 Disclosure is necessary to investigate violations of this agreement.
Chapter 14 Applicable Law and Jurisdiction
This clause is governed by and interpreted in accordance with relevant laws. The court has exclusive jurisdiction to resolve any disputes, disagreements or claims arising out of or related to this agreement, including the existence, validity, interpretation, performance, violation or termination, or any non-contractual disputes related to it.
Chapter 15 Other Agreements
This platform has the final right to interpret this agreement within the scope permitted by law. The relevant terms of this agreement and the relevant pages of this platform can be referred to each other. If there is a different understanding, the agreement shall prevail. In addition, if some of the agreements in this agreement are deemed invalid or unimplementable, the other agreements in this agreement are still valid.
If there is any conflict between these terms and any other agreement you may reach with 8V, the terms of the other agreement will only be effective if these terms are clearly identified and declared to be superseded by other agreements.
Any failure or delay in the implementation of this clause or the exercise of the rights under this agreement by 8V shall not be regarded as a waiver of our rights.
If there is any conflict between the content of this agreement and the English version, the English version shall prevail.
Risk warning: Leveraged trading is an activity with high market risk. While it may bring huge profits, it may also cause you to suffer huge losses. Past returns are not indicative of future returns. Severe price fluctuations may result in your entire margin balance being liquidated. The information provided here should not be considered financial or investment advice from the 8V Platform. All trading strategies are at your own discretion and risk. The 8V platform does not assume any responsibility for any losses that may occur due to your use of leverage.
Read: Disclaimer