How to contact 8V customer support ?

8V Exchange offers a 24/7 online customer support system. Enter the official 8V website and click on the chat pop-up window for round-the-clock, real-time responses to user messages. If you encounter any issues while trading on 8V, the system will immediately connect you to a customer service representative for assistance. Enter the 8V Exchange homepage at 👉🏻 8v.com.

8V Online Customer Support System Guide: Website

1. Enter 8V Homepage

Screenshot of 8V website with customer support button highlighted

2. Click on the ‘Chat Window’

Located at the bottom right of the webpage. Once clicked, a chat room window will open as shown in the figure.

screenshot of 8V website with customer support chat popup open

Enter Your Nickname

Type in your nickname and send it to start the customer service system. As shown in the figure, the system will immediately connect you to a real customer service representative. Service is usually provided within a minute. If all representatives are busy, please wait for a short while. You’ll receive a response to your query within half a day at the latest.

8V Online Customer Suppor System Guide: App

1. Open the 8V App

Click on the ‘Personal Page’ button in the top left corner.

screenshot of 8 v app with profile button highlighted

2. Enter the Customer Support Chat Room

After accessing the ‘Personal Page,’ scroll down to find the ‘Contact Us’ button, then click it.

screenshot of 8V app options screen with contact us option highlighted

3. Use the 24-Hour Online 8V Customer Support System

Click on ’24-Hour Online Customer Service’ to open the chat window.

screenshot of 8V app Contact us screen with 24 hour customer support item highlighted

4. Enter your customer support query and send it.

The system will assign a customer service representative to assist you.

screenshot of 8V app customer support chat interface

Follow the Telegram 8V Official Channel

In addition to using the 8V platform’s customer service system, you can also click on ‘Follow Telegram Official Channel,’ where dedicated personnel are available to assist you.

Other Ways to Contact Us:

  • You can also reach out to 8V’s official customer service email: support@8vex.com